Civil Rights and Title VI

WestCAT is committed to ensuring that no person is excluded from participation in, or denied the benefits of its services on the basis of race, color or national origin as protected by Title VI of the Civil Rights Act of 1964, as amended.

Notice of Rights under Title VI

WestCAT (WCCTA) operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by and unlawful discriminatory practice under Title VI may file a complaint with WCCTA.

For more information on WCCTA’s civil rights program, and the procedures to file a complaint, click on the links below or call, (510) 724-3331, email or visit or administrative office at 601 Walter Ave, Pinole, CA 94564.

Title VI Complaint Procedures

Title VI Complaint Form

A complainant may file a complaint directly with the Federal Transit Administration by filling a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor – TCR, 1200 New Jersey Ave, SE, Washington, DC 20590.

WestCAT updates its Title VI report every three years. Our most recent Title VI program and Language Assistance Plan is available here, Title VI Program Update

Customer Care

Route Information

(510) 724-7993

TTY; including Voice Carryover (VCO) and Hearing Carryover (HCO)
English: (800) 735-2929,
Spanish: (800) 855-3000;

English: (800) 735-2922,
Spanish: (800) 855-3000;

Customer Comment Form

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601 Walter Ave., Pinole, CA 94564