PUBLIC ENGAGEMENT ACTIVITIES

Your Voice, Your Transit: Help Shape the Future of WestCAT

We’re redesigning WestCAT’s transit network, and your input is essential! Join us in these engagement activities to share your ideas and help us create a system that works for everyone.

Online Survey

Even if you don’t ride WestCAT, your input is vital — take 5 minutes to help us improve!

Take the online survey
Encuesta - Español

Community Open Houses

Join WestCAT for a public open house to help shape the future of transit. Drop in anytime to explore the project, share feedback through interactive stations, and enjoy light refreshments. Whether you ride transit or not, your input matters!

Open House - Pinole

Wednesday, March 5th, 2025
6:00–8:00 PM
Pinole Library - Meeting Room
2935 Pinole Valley Road, Pinole, CA 94564

RSVP to the Open House Pinole

Open House - Hercules

Saturday, March 8, 2025
11:00 AM–1:00 PM
Ohlone Community Center
190 Turquoise Drive Hercules, CA 94547

RSVP to the Open House Hercules

While RSVPs are not required, letting us know you’re coming helps us plan for the best experience possible. If you’d like, you can RSVP at link above. Whether you RSVP or just drop in, we look forward to seeing you at the open house!

Language Assistance

Request assistance! Questions? Need an interpreter who speaks your language? Call us at 1-510-724-3331 and ask for your language.

¡Solicita asistencia! ¿Tiene preguntas? ¿Necesita un intérprete que hable su idioma? Llámenos al 1-510-724-3331 y pregunte por su idioma.

¡Solicita ayuda! Humiling ng tulong! Mga tanong? Kailangan mo ng interpreter na nagsasalita ng iyong wika? Tawagan kami sa 1-510-724-3331 at tanungin ang iyong wika.

请求帮助! 问题？需要会说您的语言的口译员吗？ 请致电 1-510-724-3331 联系我们并询问您的语言

Project Purpose

The “WestCAT Evolution” project is a comprehensive redesign of the transit system to make it more efficient, reliable, and better suited to our community’s needs. This study will evaluate current routes and services to identify opportunities for improvement, ensuring that the system meets the needs of today’s riders while attracting new users. Our goal is to create a clear plan for making WestCAT an effective, convenient option for everyone, so it can continue to serve the community well and adapt to future changes.

Goals

At WestCAT, we’re committed to providing reliable, efficient, and equitable transit services that meet the needs of our riders. As part of this study, we’ve outlined clear goals to guide both our service delivery and the redesign process, ensuring we build a transit network that works for everyone.

1. Effectiveness

Ensure that all transit programs can be provided at high quality of service in response to demonstrated community market needs

2. Reliability

Ensure consistent and dependable transit services that passengers can rely on for timely commutes

3. Community awareness

Increase the presence of WestCAT in the communities through marketing and outreach efforts

4. Customer satisfaction

Create a positive and pleasant experience for all transit riders, making their journeys more enjoyable and stress-free

5. Connectivity

Enhance the integration of transit services across modes and networks to ensure seamless, efficient, and user-friendly connections for all passengers

6. Accessibility & Equity

Make WestCAT’s services more inclusive by removing barriers for individuals with disabilities, older adults, non-English speaking people and people with low incomes, ensuring that everyone can use the system with ease.