WESTCAT EVOLUTION

Project Purpose

The “WestCAT Evolution” project is a comprehensive redesign of the transit system to make it more efficient, reliable, and better suited to our community’s needs. This study will evaluate current routes and services to identify opportunities for improvement, ensuring that the system meets the needs of today’s riders while attracting new users. Our goal is to create a clear plan for making WestCAT an effective, convenient option for everyone, so it can continue to serve the community well and adapt to future changes.

Goals

At WestCAT, we’re committed to providing reliable, efficient, and equitable transit services that meet the needs of our riders. As part of this study, we’ve outlined clear goals to guide both our service delivery and the redesign process, ensuring we build a transit network that works for everyone.

1. Effectiveness

Ensure that all transit programs can be provided at high quality of service in response to demonstrated community market needs

2. Reliability

Ensure consistent and dependable transit services that passengers can rely on for timely commutes

3. Community awareness

Increase the presence of WestCAT in the communities through marketing and outreach efforts

4. Customer satisfaction

Create a positive and pleasant experience for all transit riders, making their journeys more enjoyable and stress-free

5. Connectivity

Enhance the integration of transit services across modes and networks to ensure seamless, efficient, and user-friendly connections for all passengers

6. Accessibility & Equity

Make WestCAT’s services more inclusive by removing barriers for individuals with disabilities, older adults, non-English speaking people and people with low incomes, ensuring that everyone can use the system with ease.

PUBLIC ENGAGEMENT ACTIVITIES

Your Voice, Your Transit: Help Shape the Future of WestCAT

We’re redesigning WestCAT’s transit network, and your input is essential! Join us in these engagement activities to share your ideas and help us create a system that works for everyone.

Online Survey

This survey is for all residents and workers of Pinole, Hercules, and the surrounding communities who DO NOT currently use WestCAT Transit Services.
Even if you don’t ride WestCAT, your input is vital — take 5 minutes to help us improve!

ONLINE SURVEY

Community Open Houses

Join us at our public events in Hercules and Pinole to explore project displays, provide feedback on interactive stations, and talk directly with project staff. Drop by at your convenience!

Open House - Pinole

Date/Time/Location to be determined. Please check back later.

Open House - Hercules

Date/Time/Location to be determined. Please check back later.